Reading The Room: Improving Your Communication Skills
Effective communication requires active listening. Here are some tips.
Know Your Audience To Discuss eDiscovery Effectively
A lesson from 4th grade on why it matters.
How Checkbox’s ‘Legal Front Door’ Can Transform Your Workflow
Leveraging agentic AI to triage, prioritize, and automate the law department inbox.
Once You Engage Outside Counsel, Use Them!
In-house lawyers, keep your egos in check and work together with your external partners.
Talk Nerdy To Me
And fail in your role as in-house counsel....
Leave Texting To Your Friends And Family, Not Your Lawyer
Sorry, but complex legal questions cannot be answered in the space of a tweet.
Better Client Communication: Technology And Tips For The 21st Century Lawyer
Tips for getting it all together.
Protégé™ In CourtLink® Explains The Whole Case Faster
Designed to reduce manual docket work by prioritizing what litigators need most: on-demand full docket summarization that explains the whole case to date, followed by on-demand document summaries for filing triage, and AI-powered natural language searching for faster search and retrieval.
Don’t Assume How Involved Your Clients Want To Be In Their Cases
Make sure you learn how involved clients want to be so you can serve them better.
Non-Sequiturs: 01.06.17
* Are you a "fourth-tier" law school thinking of hiring some faculty? Maybe you should rethink how you hire. [TaxProf Blog] * The least sexy sounding war that could have devastating ramifications for your freedom: The Supreme Court Wars. [CNN] * There's only one place for media coverage of reproductive freedom: Full Frontal with Samantha Bee. And she's got a great response. [Huffington Post] * Everything you need to know about the crazy Virginia Republican who introduced anti-trans bathroom legislation. [Slate] * Get ready for the confirmation speed round! Which is likely a tactic to avoid too much bad press that will probably work. [Salon] * D.C. is no place for communication. [Law and More]
What She Says; What He Hears
Some advice on how to communicate, courtesy of in-house columnist Mark Herrmann.
Think Like A Pilgrim: Striking The Right Balance Of Legalese In Client Communications
Take a lesson from the Pilgrims and the spirit of Thanksgiving for better client communications all year long.
What Biglaw Can Learn From Personal Injury Firms
How a former insurance agent built a Houston injury practice around systems, empathy, and disciplined advocacy.
Attorney Productivity: How Outsourcing Can Help You Stay On Top Of Your Practice
Whether you’re a solo practitioner or working in an office with two or three attorneys, there’s simply no way you can do everything....
Unintended Consequences When Powerful People Speak
If you're a general counsel or other senior in-house lawyer, watch what you say.
The Reader, The Reader!
Be kind to readers: Remind them what you’re talking about.
Beyond Biglaw: Your Captain Speaking
What pilots can teach lawyers about shepherding clients through a particular unfamiliar legal experience.
How To Nag
If you're going to nag, says in-house columnist Mark Herrmann, then be sure to do it effectively.